Frequently Asked Questions
Everything you need to know about your TaoTronics shopping experience.
How long does shipping take for my order?
Standard shipping typically takes 3-7 business days within the United States. You will receive a tracking number via email as soon as your package leaves our warehouse.
What is your return policy for electronics?
We offer a 30-day money-back guarantee for any reason. Products must be returned in their original packaging with all included accessories to qualify for a full refund.
Do TaoTronics products come with a warranty?
Yes, all our electronics come with a standard 12-month warranty. You can also extend your warranty by an additional 18 months by registering your product on our official website.
How do I pair my Bluetooth headphones or speakers?
Ensure your device is in pairing mode by holding the power button until the LED indicator flashes red and blue. Then, select the TaoTronics model from your device's Bluetooth settings.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout process.
Are TaoTronics active noise-cancelling (ANC) headphones compatible with all devices?
Our headphones are compatible with any Bluetooth-enabled device, including smartphones, tablets, laptops, and smart TVs. They also include a 3.5mm audio cable for wired connections.